Shoppers don’t care about channels anymore. And retailers admit they have to rethink their supply chain strategies from the ground up as a result. In this newest benchmark report, we find some stark differences in how the best retailers’ strategies already differ from those of their competitors.
While average and lagging retailers are distracted by such industry buzz as same day delivery (taking their eyes off more practical and attainable goals), Winners put more value on technology-enabled operational capabilities. What are they? Download the report to find out.
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